FREQUENTLY ASKED QUESTIONS

Do you ship overseas?

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year so stay tuned for exclusive deals.

What shipping carriers do you use?

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

How long will it take to get my order?

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

What age range are your accessories designed for?

Our accessories are perfect for little girls ages 0–10, with special collections for newborns. Whether it’s her first bow or her favorite purse, we’ve got her covered in style!

How long does shipping take?

Orders are typically processed within 2–3 business days. Standard shipping within the U.S. takes 3–7 business days. You’ll receive tracking info as soon as your order ships!

Do you offer local pickup?

Yes, we offer local pickup in the Dallas metro area! Just select the "Local Pickup" option at checkout. Once your order is ready, you'll receive an email with pickup instructions and location
details.

Can I customize an item?

Some of our items, like gift sets or special collections, may offer limited personalization options.
Please check the product description or reach out to us at [your email address] for custom
inquiries.

What’s your return policy?

Due to the delicate and hygienic nature of our accessories, all sales are final. If your order arrives damaged or incorrect, please contact us within 3 days of delivery and we’ll make it right

What makes your Emma Rose Collection special?

The Emma Rose Collection is an exclusive line inspired by legacy, love, and luxury. Each item is carefully curated with mothers and grandmothers in mind—timeless gifts for unforgettable
moments.

Do you offer gift wrapping?

Yes! We offer beautiful, Sugar & Spice-approved gift wrapping for a small fee. Just select the option at checkout to make your gift extra sweet.

How do I care for my accessories?

Our bows, bags, and accessories are made with care. We recommend spot-cleaning with a damp cloth and storing items in a cool, dry place to keep them looking fabulous.

Can I place a bulk or wholesale order?

We love working with photographers and event planners! If you’re interested in bulk or wholesale orders, please email us at sscboutique1234@gmail.com.

How do I stay updated on new arrivals and sales?

Join our Sugar & Spice email list and follow us on Instagram and Facebook to be the first to know about new drops, flash sales, and special collections!

Do you offer gift sets?

Yes! We’ve curated adorable gift sets that include matching accessories—like bows and bags, or swaddles and headbands—beautifully packaged and ready to wow. Look for our “Gift Ready”
badge on product listings!

I’m shopping for a newborn. What do you recommend?

Our Emma Rose Collection is made with newborns in mind. The swaddle and headband bundles, angel wing photo props, and soft knit blankets are customer favorites for newborn photography and memorable gifting.

Are your products safe for infants and toddlers?

Absolutely. Our products are designed with love and care, using child-safe materials. However, please supervise small children when wearing accessories, especially items with small parts like
beads or clips.

Do you offer holiday or seasonal collections?

Yes! We love celebrating the seasons in style. From Valentine’s bows to Mother’s Day bundles and Christmas glam, you’ll find limited-edition items throughout the year. Be sure to shop early—these collections sell fast!

Can I return my product?

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

Can I get my product personalized?

It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.

Any question?

You can contact us through our contact page! We will be happy to assist you.